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Instructions on withdrawal

Right of revocation

You shall be entitled to cancel this contract within fourteen days without stating any reasons.

The cancellation period is fourteen days starting on the day on which you or any third person named by you and who is not the carrier has/have taken possession of the goods

For exercising your right of revocation, you are required to inform us

Guido Höner
Schnecken und Muscheln
Johannisstr. 10
25704 Meldorf
Germany
Tel.: +49(0)4832-9799355
e-mail: post(at)schnecken-und-muscheln.de

by means of an unequivocal explanation (e.g. by a letter sent by post or by e-mail) about your decision to cancel this contract.

For this purpose, you may use the sample revocation form which you can find enclosed to the order confirmation e-mail, which, however, is not compulsory. You may also fill in the sample revocation form on our website

http://www.schnecken-und-msucheln.de/model-withdrawal-form.pdf

electronically and send it to us by e-mail. If you use this option, we will immediately (e.g. by e-mail) send you a confirmation about receipt of such a revocation.

For meeting the revocation period it is sufficient that you send us an information about exercising your right of revocation prior to expiry of the period of revocation.

Consequences of revocation

Should you cancel this contract, we will have to reimburse you all payments which we have received from you, inclusive of delivery costs (exception made of additional costs resulting from your having chosen another kind of delivery as the most favourable standard delivery offered by us) by return and not later than fourteen days upon the day on which we have received your revocation of this contract. For this reimbursement we use the same means of payment you have applied for the original transaction, unless we have expressly agreed upon anything else; in no case we will charge you any fee because of this reimbursement.

We may refuse reimbursement until we will have received the goods back or until you will have proved that you have returned the goods to us, depending on what is the earlier point of time.

You shall return or hand over the goods immediately and in any case not later than fourteen days upon the day on which you have informed us about revocation of this contract. The deadline is met if you ship the goods prior to expiry of the deadline of fourteen days.

You shall pay the direct costs for returning the goods.

You shall only pay for any loss in value of the goods if this loss in value is due to any dealing with them not required for the examination of appearance and workmanship, characteristics and functioning of the goods.