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Delivery time

Delivery time begins
  • in case of prepayment on the day following issuance of the payment order to the transferring bank
  • in case of other payment methods on the day following the conclusion of the contract
and ends at the end of this deadline's last day (effective days are working days, i.e. Monday to Friday, excluding public holidays in all countries concerned by the shipment). Should the last day of this deadline be a weekend, or a public holiday which is officially recognized at the place of delivery, this day is replaced by the next workday.

Please keep in mind that the delivery by DHL is also performed on Saturdays! After we dispatched your sending, you will get a shipment confirmation including a tracking link by eMail from us so that you can follow your shipment's way online and get to know the date of delivery. We highly recommend to make use of this helpful tool.

The delivery time of maximal 12 workdays which is stated in the product information applies to Germany.

For countries outside Germany these maximal additional delivery times have to be added:
  • EU + 12 workdays
  • Western Europa except EU + 12 workdays (tentatively retardation by customs)
  • world (US, JP, RU etc.) + 15 workdays (tentatively retardation by customs)