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Cancellation policy

SPECIAL INSTRUCTIONS FOR THE CONSUMER

Power of revocation

Fischhaus Zepkow owned by Guido Höner
Dorfstr. 51, 17209 Zepkow

 

Right of revocation

You may revoke your contractual statement in writing (e.g. by letter, fax, e-mail) within 14 days without giving any reasons or – if the object is left to you prior to the deadline – by returning the object. The deadline starts upon receipt of these instructions in writing, but not before receipt of the goods at the receiver (in the event of recurring consignment of similar goods not before receipt of the first partial consignment) and not even prior to performance of our information obligation in accordance with article 246 paragraph 2 in conjunction with article 1 section 1 and 2 EGBGB (Introductory Act to Civil Code) as well as our obligations in accordance with article 312e section1 sentence 1 BGB (German Civil code) in conjunction with article 246 paragraph 3 EGBGB (Introductory Act to Civil Code). The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation shall be addressed to:

Fischhaus Zepkow Inh. Guido Höner,
Dorfstr. 51,
17209 Zepkow,
ilselass(at)web.de,
Fax 039925-2586.

 

Consequences of the revocation

In the event of effective revocation any mutually received deliveries shall be given back and possible benefits (e.g. interest) that may have been accrued returned as well. Should you fail to return to us the received services all or in part or just in a deteriorated condition, you shall be obliged to compensate us accordingly. This does not apply if the impairment of the goods is entirely attributable to their inspection – as would have been possible in a store for example. In other respects you may avoid your obligation to compensation for any deterioration of the goods caused by the intended use, by not using it as your own property and refraining from all actions that may effect its value. You shall bear the expenses of the return consignment if the goods delivered comply with those ordered and if the price of the goods to be returned does not exceed 40.00 euros in value or if in the event of a higher price of the goods at the time of revocation you have not yet reciprocated or made a contractually agreed partial payment. Otherwise, returning the goods is free of charge for you. Goods not being capable of being shipped by package shall be picked up from you. Obligations to the reimbursement of payments shall be complied with within 30 days. For you, the deadline starts with sending the revocation request or the goods, for us upon their receipt.

End of revocation instructions

 

Exemptions

This right does not apply to distance contracts for the delivery of goods manufactured according to customer specification or specially tailored to the personal requirements or which due to their constitution are not suitable for being returned or which spoil quickly or whose expiration date would be exceeded.


 
* incl. Tax excl.Shipping costs